How to Increase Customer Footfall: A Data-Driven Guide

How to Increase Customer Footfall: A Data-Driven Guide

Multi-unit brands are sitting on a mountain of owned customer data. Yet, when it comes to solving the industry's most persistent operational challenges—filling a slow Tuesday afternoon, bringing back a loyal guest who hasn't visited in three months, or protecting...
Why Your Restaurant App Is Failing

Why Your Restaurant App Is Failing

It has become the default playbook for enterprise restaurant brands and multi-location QSRs: If we want to own our customer data and bypass third-party delivery commissions, we need our own app. For the last half-decade, restaurant executives have poured millions of...