Absolutely, we offer customization options for your solutions, specifically in various features:

Segmentation: Our platform provides a range of parameters for filtering customer segments. Should you require additional parameters tailored to your needs, we’ll create them for you. This facilitates segmenting customers based on -average monthly spend, Life time value, no of purchases in this year etc.

Loyalty: Utilize our Loyalty program to retain customers. You can design, automate, and customize tier-based loyalty programs that align with the unique needs of your business and customers.

Offers: In today’s era of personalization, Qubriux empowers you to create AI-based offers. Our platform enables the delivery of various offer types, and we are capable of adding more options to effectively target your audience and enhance customer lifetime value.

Qubriux places a high priority on data security and privacy, ensuring compliance with industry standards such as GDPR and SOC2. Here’s how we maintain a secure environment:
1. GDPR and SOC2 Compliance: We strictly adhere to the regulations set forth by GDPR and SOC2. This involves robust measures for data handling, processing, and storage, ensuring that personal information is protected and managed according to legal requirements.
2. AWS WAF (Web Application Firewall): We utilize the AWS Web Application Firewall to safeguard our systems against common web exploits and to protect applications running on AWS. This helps in filtering and monitoring HTTP traffic between a web application and the Internet.
3. Data Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard encryption protocols. This ensures that even if there’s unauthorized access, the data remains incomprehensible and protected.
4. Access Control and Authentication: We implement stringent access controls and authentication mechanisms. This includes multi-factor authentication, role-based access, and regular reviews of access permissions to ensure that only authorized personnel can access specific data.
5. Regular Security Audits and Monitoring: We conduct regular security audits, both internally and externally, to identify vulnerabilities and proactively address any potential threats. Continuous monitoring of systems and networks allows for immediate response to any suspicious activities.

Qubriux is dedicated to upholding the highest standards of data security and privacy, employing a multi-layered approach to ensure that our systems and processes maintain the confidentiality, integrity, and availability of the data we handle.

Absolutely! At Qubriux, we prioritize your success from day one. Upon onboarding and receiving your credentials, we guide you through the entire process of setting up your campaigns, configuring surveys, and more. Our comprehensive training ensures that you harness the full potential of our platform.

Should you need additional support, our dedicated team is just an email away at cs@qubriux.com. We are committed to empowering you with the knowledge and resources needed to make the most out of your Qubriux experience.

Qubriux offers seamless integrations with POS systems and Shopify, enabling the synchronization of both historical and real-time data tailored to your specific needs. Additionally, our versatile platform supports easy data uploads through Excel and CSV, providing you with flexibility and convenience in managing your information.

Qubriux is designed to be exceptionally user-friendly, making it accessible to users of all levels without the need for technical expertise. Our platform is self-explanatory, allowing you to navigate and utilize its features effortlessly. Whether you’re a seasoned professional or new to customer engagement tools, Qubriux ensures a smooth and intuitive experience.

For added support, you can write to cs@qubriux.com, and we will offer step-by-step details on setting up your customer engagement journey.