How to Increase Customer Footfall: A Data-Driven Guide

How to Increase Customer Footfall: A Data-Driven Guide

Multi-unit brands are sitting on a mountain of owned customer data. Yet, when it comes to solving the industry's most persistent operational challenges—filling a slow Tuesday afternoon, bringing back a loyal guest who hasn't visited in three months, or protecting...
What Is A Good Repeat Customer Rate

What Is A Good Repeat Customer Rate

Let’s face it, grabbing a new client in the competitive restaurant scene makes one feel as though they are lottery winner. But you know what’s far better than a first date? Another, a third, and a hundredth! We are discussing return business, the golden...
What are Customer Loyalty Cards?

What are Customer Loyalty Cards?

Okay, let’s be real, those old-school punch cards? They’re about as outdated as bell bottoms and dial-up internet. Don’t get me wrong, the idea was solid – reward your regulars, keep ’em coming back for more. But in today’s world of...